Track & Trace data in SAP – Benefits and Options - Exceptions
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Handling of Exceptions:
- Information about Losses,
- Information about Damages,
- Information about Delays
- Acceptance Refusal
- . . .
All event types can be handeled by traXSIcon and be transmitted into SAP to start activities by SAP workflow depending on the event type.
For customer orders / outbound shipments this data can improve:
- Visibility in sales area for customer information, shipment advices
- Manage Customer complaints
- Trigger call back orders
- Trigger transport insurance Ccaims
- Trigger invoicing
- Monitoring / benchmarking of provider
- Lead time adjustments
- Exception handling (accidents / loss / damage / delays) can be triggered
The potential supply chain / inbound shipments improvements:
- Update ETA@Warehouse (specially for sea shipments) can update your scheduling of purchase orders (and consequently update sales order scheduling or production planning)
- Reservation / resource management (doors / WH / staff) based on updated ETA
- Exception handling (Accidents / Loss / Damage / Delays) can be triggered
- Lead time adjustments
Next: How is traXSIcon working
